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Call Center: Phones Open 24/7 - All Day - All Night
Showroom: M-F 9am-6pm - Sat. 9am-5pm
Toll FREE 1-888-KELLYCO (1-888-535-5926)
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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.813)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.789)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.741)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.767)

Recently we added: Would you buy from Kellyco again? Yes No

Recently we added: The date we responded to comments.

* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

Independent Customer Feedback
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Customer Comment Pages:
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Very professional!You are doing a good job. I cannot think of anything more to improve your service. I looked at other sites but yours sold me. Very professional and easy to navigate.
Customer Rating:
Nicholas Boodris
Would you buy from Kellyco again? Yes! yes
Your service was excellent!Your service was excellent! On the phone, Roger made me feel relaxed and unrushed, as though I were talking to a very knowledgeable old friend. He not only answered all of my questions, he gave me useful tips, since this is my first metal detector. I ordered the White's Spectra V3 on Monday, received the tracking number by email on Tuesday, and the order arrived, in perfect condition, on Wednesday. Speedy!
Customer Rating:
Donald D Savoy
Would you buy from Kellyco again? Yes! yes
Couldn't be better..Great equipment and service. Couldn't be better. Thanks.
Customer Rating:
Gary Carroll
Would you buy from Kellyco again? Yes! yes
Doing a great job!Your doing a great job now. Going to Florida in January to March 2010. Plan on visiting Kellyco with a couple of family members. I told them about Kellyco and they would like to see your store. See you next year.
Customer Rating:
Gary Lennison
Would you buy from Kellyco again? Yes! yes
Very pleasedSpoke to John White in tech support and he was very helpful. Have been very pleased in dealing with your company.
Customer Rating:
Rich Tenore
Would you buy from Kellyco again? Yes! yes
I enjoy promoting Kellyco!The service by your representatives Raul and Wanda was excellent. A Co-worker of mine asked me about metal detecting. I replied, "great fun!" My friend should be ordering a Garrett 550 pretty soon. I gave him your web address. I enjoy promoting Kellyco to those who stop to use it.
Customer Rating:
Michael Jako
Would you buy from Kellyco again? Yes! yes
Keeps me coming backEverything was fine except the free case had a rip at the zipper about 8 inches long. Other than that I'm very pleased.
 Reponse From Kellyco on 10/12/09,
Dear Mr. Williams, Thank you for taking the time to answer our questionnaire. Information like this is what helps us to solve any problems and continue to improve our services. You are being sent a new bag and our apologies for the one that you received. If I can be of any further assistance to you I trust that you will not hesitate to contact me. Best regards, Margaret

Response from Customer:
Thank you very much. It is service like this that keeps me coming back.
Customer Rating:
Burley Williams
Would you buy from Kellyco again? Yes! yes
A pleasure to death withNever a problem with Kellyco. You're a pleasure to deal with.
Customer Rating:
Lawrence Williamson
Would you buy from Kellyco again? Yes! yes
Class Act!Today I bought a Whites DFX 300 series detector and lots of accessories. Tony was my salesman and I just want to say what a class act he was. I will definitely be letting all my digging buddies in Virginia know how professional, courteous, and straightforward the people at KellyCo are. I will be back with all my detecting needs in the future. Again Tony Rocks and KellyCo is the best!!
William Sheppard
Always had great service...I have always had great service with my purchases from Kellyco.
Customer Rating:
Zachery Moore
Would you buy from Kellyco again? Yes! yes
Customer Comment Pages:
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Metal detector stock is limited, prices are subject to change and any item may be withdrawn without prior notice. We are not responsible for typographical errors, mistakes or a manufacturer's inability to ship a product. All metal detectors are guaranteed to be brand new with a manufacturer's warranty unless otherwise specified. Kellyco holds all copyrights to this website unless otherwise stated. *Published "SAVE" and "SAVING" Percentages are based on Manufacture's MSRP (Manufacturer's Suggested Retail Price) list price or (compared to price), or/and total combined savings of metal detector and its bundled accessories. Questions or Comments - Please e-mail us here.
All words and photographs are © 1998 - 2009 Kellyco Metal Detector Distributors unless otherwise noted. All rights reserved. Any use or retransmission of text or images on this website without written consent of the copyright owner constitutes copyright infringement and is prohibited. Enjoy your metal detector and happy hunting!