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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
Recently we added: Would you buy from Kellyco again? Recently we added: The date we responded to comments. * Comments without stars are from unsolicited emails, letters, warranty cards, etc. Customer Comment Pages: Great CompanyI have no problems with KellyCo - great company. << Prev 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 Next >> Customer Rating: Would you buy from Kellyco again? Yes! ![]() Keep up the good work! Customer Rating: Would you buy from Kellyco again? Yes! ![]() Kellyco is FantasticYour website is fantastic you have a lot of information and specials I found a lot about my metal detector on your web site keep up the good work. And thank you for you've fast shipping of my order. I will be buying from you again. Customer Rating: Would you buy from Kellyco again? Yes! ![]() Kellyco is the Very BestWas the best experience I've had with an online vendor. The VERY BEST. Customer Rating: Would you buy from Kellyco again? Yes! ![]() Kellyco Takes Care of Business!Today I received my Garrett ACE 250 Sports package, and I am stoked! I placed my order March 2nd, and even though the package was backordered, received it within 10 days. Very impressive. My congratulations to Kellyco and the staff. I have a feeling that they are the kind of people that takes care of business. The website is loaded with information. The Garrett ACE 250 was easy to assemble. I am 6'2" but the easily adjustable shaft fits me perfectly. The included manual is clearly understood and simple. I am surprised with the weight being much lighter than I had assumed. Clearly, the folks at Garrett are thinking of their customers. I have just retired and am looking forward to enjoying my new toy!Larry R Customer Rating: ![]() Kellyco Delivers Customer ServicePat, I talked to JW yesterday 2/24, and this morning 2/25 and was supposed to receive a return receipt for a metal detector I just bought. It's having some major issues with it (bad 12.5” coil and no bell tones and losing the tone on it while detecting). I'm not sure JW got my correct email address because I have not received the receipt yet so I'm sending an email to ensure you have my correct email address. I need the receipt so I can get it mailed off to you today. JW said a replacement metal detector would not be shipped until you receive confirmation that I mailed the old defective one. I'm heading out of country to detect at the beginning of next week and need to ensure I get the replacement before I leave. My apologies for being a pain, but would like to get this taken care of before I leave the country. I have included all my information from my order in case you need it. Thanks You,James M Reponse From Kellyco Nathan Gerics Kellyco Metal Detectors Thank you so much. This is the exact reason I chose to shop with Kellyco and would refer you to anybody wishing to purchase a detector. Customer service is what sets your company apart from others Thanks Again!James M Customer Rating: Would you buy from Kellyco again? Yes! ![]() Kellyco Keeps Their Word-Thanks NathanReponse From Kellyco Hi John, Thanks Nathan, Customer Rating: ![]() Excellent Service from Kellyco! I can't think of anything that needs improving - I've received excellent delivery time on past orders and even received personal notes via email from Nathan and other staff members. That personal touch is what makes Kellyco Excellent not good. Customer Rating: Would you buy from Kellyco again? Yes! ![]() Very Satisfied with Kellyco's Service!I'm very satisfied with your service so far. I do not have a computer at home, so no email but I would gladly receive any information on sales or specials for accessories via U.S mail Customer Rating: Would you buy from Kellyco again? Yes! ![]() Your service is amazing!Your service is amazing... I have my email alerts on my cell phone and I could check it anywhere. I didn't get the product yet, well because it just got shipped but the fact that I ordered the item four days ago and you emailed me at least twice so I know what's going on with my order unlike other companies that like to play games telling their customers they shipped when they didn't because all they care about is the money they got from us Thank you for caring more about you customers then your money Ps. I will be buying all my detecting supplies from Kellyco. =) Customer Rating: Would you buy from Kellyco again? Yes! ![]() Customer Comment Pages:
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Metal detector stock is limited, prices are subject to change and any item may be withdrawn without prior notice. We are not responsible for typographical errors, mistakes or a manufacturer's inability to ship a product. All metal detectors are guaranteed to be brand new with a manufacturer's warranty unless otherwise specified. Kellyco holds all copyrights to this website unless otherwise stated. *Published "SAVE" and "SAVING" Percentages are based on Manufacture's MSRP (Manufacturer's Suggested Retail Price) list price or (compared to price), or/and total combined savings of metal detector and its bundled accessories. Questions or Comments - Please e-mail us here.
All words and photographs are © 1998 - 2010 Kellyco Metal Detector Distributors unless otherwise noted. All rights reserved. Any use or retransmission of text or images on this website without written consent of the copyright owner constitutes copyright infringement and is prohibited. Enjoy your metal detector and happy hunting!
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