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Metal Detectors Super Store

Call Center: Phones Open 24/7 - All Day - All Night
Showroom: M-F 9am-6pm - Sat. 9am-5pm
Toll FREE 1-888-KELLYCO (1-888-535-5926)
Speak to a Certified Metal Detector Expert - 8am - 9pm EST
(For Int'l order 407-921-5495 / 407-921-5492)
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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.813)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.789)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.741)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.767)

Recently we added: Would you buy from Kellyco again? Yes No

Recently we added: The date we responded to comments.

* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

Independent Customer Feedback
Click on one of the comparison site logos to
see our third party reviews
Your Web Site.You should find some way to accept "Appreciation" Coupons on line. I would like to especially thank Mr. White for answering my questions on my XLT
Customer Rating:
Would you buy from Kellyco again? Yes! yes
Five Stars For KELLYCO !I would buy from KELLYCO again! The website was very easy to understand and my delivery was on time.
Customer Rating:
William Young
Would you buy from Kellyco again? Yes! yes
Excellent Experience!Kellyco's web site is very easy to understand.
Customer Rating:
Jacoby Ward
My New Metal Detector Wouldn't Work!! - Kellyco Replaced It!Because of your ads of prices, services, etc. I bought over the phone a new metal detector. This was a very large outlay for me. The clerk was very nice, and I recieved my machine in the time specified. I assembled it and rushed right out to try it. I only had a short time and it seemed ok. I then, the next day, drove over to my son's house 60 miles, to, "Show off" my new acquisition. Alas, it wouldn't work!! I tried everything according to the book, which I had with me, but could not make it work. As a last resort, I used my cell phone to call Kellyco. I was referred to Bonnie. She was really great. She had me try everything, even including my walking out into the middle of the field to make sure of no interference. We went through the settings. Then she got another gentleman on the phone and we went through everything again - No Dice. They agreed that this was a problem in the electronics. Bonnie told me to box it up and the carrier would pick it up for a return, and she would ship me a replacement metal detector by return mail. The box was picked up 2 days later and not too much longer than that I received my new metal detector. It is so refreshing that in this day and age of not being a customer, only a number, that you come across a company that really cares and helps. My son will be purchasing a new detector soon, and will consider no one else but Kellyco. Thanks again for a great experience.
Wayne
No improvement necessary.
Customer Rating:
Brian Diaz
Would you buy from Kellyco again? Yes! yes
Pleased With All Aspects Of PurchaseI am very pleased with all aspects of my purchase. I started asking for one model, but was directed to a better choice due to my level of experience, “NONE”. I will be calling back when I am ready to step up. Thanks!
Customer Rating:
Will Prater
Would you buy from Kellyco again? Yes! yes
You guys are great, but the website is kind of cluttered w/price details…Although it’s nice to see the savings that will be made, there’s a lot of writing & what not that clutters the page. (Aside from the obvious product descriptions which are good.) Great workers! Great job!!! Great products!
Customer Rating:
Tanya Sena
Would you buy from Kellyco again? Yes! yes
The salesman said it would be shipped on the day of order, but it was the next business day before shipping. Also, salesman was somewhat unable to give me good comparisons between models or what would suit my needs. He was friendly but had a very hard time remembering things said just a few minutes earlier. Things were worked out and I am very pleased with my purchased. This detector is finding coins in heavily searched areas. The good out weights anything negative! Also, great prices & available packages!
Customer Rating:
Randy Brumback
Would you buy from Kellyco again? Yes! yes
I Have No Complaints.To date, the service has been excellent. I have no complaints.
Customer Rating:
Dennis Menard
Would you buy from Kellyco again? Yes! yes
You Are Doing Great!Keep up the "VERY GOOD" work! You are going great!
Customer Rating:
Loren Wright
Would you buy from Kellyco again? Yes! yes

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Metal detector stock is limited, prices are subject to change and any item may be withdrawn without prior notice. We are not responsible for typographical errors, mistakes or a manufacturer's inability to ship a product. All metal detectors are guaranteed to be brand new with a manufacturer's warranty unless otherwise specified. Kellyco holds all copyrights to this website unless otherwise stated. *Published "SAVE" and "SAVING" Percentages are based on Manufacture's MSRP (Manufacturer's Suggested Retail Price) list price or (compared to price), or/and total combined savings of metal detector and its bundled accessories. Questions or Comments - Please e-mail us here.
All words and photographs are © 1998 - 2009 Kellyco Metal Detector Distributors unless otherwise noted. All rights reserved. Any use or retransmission of text or images on this website without written consent of the copyright owner constitutes copyright infringement and is prohibited. Enjoy your metal detector and happy hunting!