Kellyco Metal Detectors

Metal Detectors Super Store

Call Center: M-F 8am-9pm EST - Sat. 9am-5pm
Showroom: M-F 9am-6pm - Sat. 9am-5pm

Toll FREE 1-888-KELLYCO (1-888-535-5926)
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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.817)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.796)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.759)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.780)

Recently we added: Would you buy from Kellyco again? Yes No

Recently we added: The date we responded to comments.

* Comments without stars are from unsolicited emails, letters, warranty cards, etc.


Independent Customer Feedback
Click on one of the comparison site logos to
see our third party reviews

I will continue to be a customer for many years.I am an old customer of Kellyco and I will continue to be a customer for many years to come. I have two machines right now from Kellyco, The GTI 2500 and the Infinium. I am very happy with both and I will be keeping an eye on what you have to offer. Warm Regards, Mike

You solved my problem...You solved my problem without problems. How can it get better than that? Thanks.
Customer Rating:
Vinson B.
Would you buy from Kellyco again? Yes! yes

How do you use the comparison feature?Put a part on the website to compare your current metal detector to a detector that you are thinking about buying.
 Reponse From Kellyco on 12/05/08,
Dear customer, On every metal detector page you will see a blue banner that reads: "Click to compare this metal detector." Click this banner and it will open a new page where you can compare up to three metal detectors side by side. Or, you can click this link: Metal Detector Comparison
Customer Rating:
Caleb P.
Would you buy from Kellyco again? Yes! yes

It is a pleasure doing business with Kellyco.Hello Doris. Thank you very much. You have been very helpful and you have made the whole ordering process, very easy for me. As a customer it is nice to receive that kind of service and it is greatly appreciated. It has been a pleasure doing business with you at Kellyco. I wish you and your colleges a merry Christmas Asker

KELLYCO Is A Great Company!KELLYCO is a great company! I do not think that Kellyco can get any better. Kellyco has the best, fastest service that I have had in years. Thanks KELLYCO!
Customer Rating:
Ernest G.
Would you buy from Kellyco again? Yes! yes

Leilani, you are a StarLeilani, you are a “STAR!” Thanks so much for your patience. I can't wait to receive my detector. Thanks again! Regards, Pete

Service was great!Service was great!
Frank G.
Would you buy from Kellyco again? Yes! yes

Need a part replaced?Hi. I have an Anderson Titan II pendulum that I have owned for 20 years. It has a chain which has separating links that needs replacing. It that a possible product to buy from the company or elsewhere? Thanks, Brady Campbell
 Reponse From Kellyco on 11/28/08,
Dear Mr. Campbell,

We wrote to Simmons (Manufacturer of Anderson Rods) about the chain on your Titan II, just send it in to us and we will repair it free of charge. Thank you.


Response from Customer on 12/01/08,
Many thanks Margaret, I appreciate the effort. - Brady

Offer Free ShippingA lot of internet metal Detector Company’s offer free shipping on everything! If Kellyco offered free shipping, you would be the best Metal Detector Distributors in the United States! Bar none! And, sell famous Trials MD9200 and the Professional. These two detectors go as deep as mine. Just sell these two, one copies, a Classic III. The other Copy Garrett GTI 1500! And…you also need an East Coast Tester. Like me. Our soil is very mineralized.
Customer Rating:
Clinton J.
Would you buy from Kellyco again? Yes! yes

Land Ranger - Everything works great!Hi Doris, Just a quick note to say that my Land Ranger arrived today. Thank you for everything, it is the best. It was received and all is safe and sound and it works great. I have yet to find anything, but I cannot wait until I do. I have told others about you guys and all are interested. I think they are jealous. Lol I live near an old gold field. Ha! Ha! I can't wait mate. Thanks heaps for all your help. Cheers Garth
Garth


Metal detector stock is limited, prices are subject to change and any item may be withdrawn without prior notice. We are not responsible for typographical errors, mistakes or a manufacturer's inability to ship a product. All metal detectors are guaranteed to be brand new with a manufacturer's warranty unless otherwise specified. Kellyco holds all copyrights to this website unless otherwise stated. *Published "SAVE" and "SAVING" Percentages are based on Manufacture's MSRP (Manufacturer's Suggested Retail Price) list price or (compared to price), or/and total combined savings of metal detector and its bundled accessories. Questions or Comments - Please e-mail us here.
All words and photographs are © 1998 - 2010 Kellyco Metal Detector Distributors unless otherwise noted. All rights reserved. Any use or retransmission of text or images on this website without written consent of the copyright owner constitutes copyright infringement and is prohibited. Enjoy your metal detector and happy hunting!