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Metal Detectors Super Store

Call Center: Phones Open 24/7 - All Day - All Night
Showroom: M-F 9am-6pm - Sat. 9am-5pm
Toll FREE 1-888-KELLYCO (1-888-535-5926)
Speak to a Certified Metal Detector Expert - 8am - 9pm EST
(For Int'l order 407-921-5495 / 407-921-5492)
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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.813)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.789)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.741)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.767)

Recently we added: Would you buy from Kellyco again? Yes No

Recently we added: The date we responded to comments.

* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

Independent Customer Feedback
Click on one of the comparison site logos to
see our third party reviews
I Appreciate The Great ServiceDoris, I received the package the other day. Everything looks great. Very well packed. I appreciate the great service. Have a great day.
Customer Rating:
Sean Beebe/CANADA
Would you buy from Kellyco again? Yes! yes
You’re Great! Every time I’ve dealt with you guys you have always treated me wonderful! I’m glad you’re here! Thanks a lot.
Customer Rating:
Brent Sanderson
Would you buy from Kellyco again? Yes! yes
Keep up the Good Work!G'day Leilani, A quick note to let you know the metal detector and bonus items arrived today. Everything arrived in one piece with no obvious damage. Thanks for the great service and super fast delivery. Funny you know, it takes long for me to get a letter from one side of Australia to the other than it does to receive items from the US. Obviously you guys have fantastic postal service in the USPS. Keep up the great work and thank you for shipping to Australia. Regards Carmen and Shane Dell
Customer Rating:
Carmen & Shane Dell
Would you buy from Kellyco again? Yes! yes
Exceptional ServiceHello Doris, I wanted to thank you for your exceptional service & help in processing my order. I was very impressed with your patience & customer service. I will make certain that all of my friends interested in this hobby are fully aware of your outstanding support & you will definitely be getting some repeat business from me at Kellyco. I very much look forward to using this equipment. Thanks!
Customer Rating:
David/Canada
Would you buy from Kellyco again? Yes! yes
Thank you so much for everything!Hello, Doris! We have received the detector yesturday morning, and tried it at night on the beach, we did not find golg (not yet), but coins. We are very happy my husband and I. Thank you very much, I used the pinpointer it's excellent!
Customer Rating:
Have a nice day, Dominique.
Would you buy from Kellyco again? Yes! yes
Thank you for your Kindness and Forbearance.Hello! Hello! Hello, Doris!!! Thank you very much for your kindness and forbearance. You are second to none! Let me write your boss that you do your best. I know just one positive feedback is not important very much, but it's not so bad when one knows that amongst other employees person responsible for international orders(i.e. you, Doris) is the first to deserve promotion. Have a wonderful day!
Customer Rating:
Best regards and best of luck, Ivan.
Very Pleased with Service1st detector with no experience very pleased with service and sales person designed a package with all the extras I requested. I haven't had much time to use it and Michigan weather is closing in. I pushed for a detector that would really work at a cheap price. So far I think I got a great deal.
Customer Rating:
Richard A. MI.
Kellyco goes the extra mile!I wanted to thank Kellyco customer service for going the extra mile to work out a sales issue I had last week. After purchasing a demo model online, I was called several hours later and told the model I purchased for some reason was no longer in the warehouse. The folks in customer service really came through and went above and beyond to make sure I went away from the experience a satisfied customer. They sent me a brand new model for the cost of the demo model and I received the metal detector within 2 days! Thank you very much for your assistance. I will definitely be a repeat customer with Kellyco and I'll recommend Kellyco to all my metal detecting buddies! God bless and have a very Happy and Prosperous New Year!
Jim F., Dallas GA
"You Guys are Great!"In my own words, you guys are great!! So many selections, prices, quality, equipment, and accessories. And most of all the shipping and handling is awesome. Thanks for everything. See ya!
Customer Rating:
A.J.M Puerto Rico
No Suggestions.
Ronald and Shirley Sanders
Would you buy from Kellyco again? Yes! yes

Other Lists of Interest
Good reasons to own a metal detector
12 ways to find older areas to hunt
25 best metal detecting sites
Metal detector stock is limited, prices are subject to change and any item may be withdrawn without prior notice. We are not responsible for typographical errors, mistakes or a manufacturer's inability to ship a product. All metal detectors are guaranteed to be brand new with a manufacturer's warranty unless otherwise specified. Kellyco holds all copyrights to this website unless otherwise stated. *Published "SAVE" and "SAVING" Percentages are based on Manufacture's MSRP (Manufacturer's Suggested Retail Price) list price or (compared to price), or/and total combined savings of metal detector and its bundled accessories. Questions or Comments - Please e-mail us here.
All words and photographs are © 1998 - 2009 Kellyco Metal Detector Distributors unless otherwise noted. All rights reserved. Any use or retransmission of text or images on this website without written consent of the copyright owner constitutes copyright infringement and is prohibited. Enjoy your metal detector and happy hunting!