Kellyco Metal Detectors

Metal Detectors Super Store

Call Center: M-F 8am-9pm EST - Sat. 9am-5pm
Showroom: M-F 9am-6pm - Sat. 9am-5pm
Toll FREE 1-888-KELLYCO (1-888-535-5926)
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Customer Comments, Compliments, and Complaints
Our Customer Comments come from a number of different verified sources such as emails*, faxes*, and the customer satisfaction form included with each order shipped. It asks customers to rate us in 4 categories:
  1. Was the telephone representative courteous, helpful, and knowledgeable?
    Kellyco's Average Rating: ***** (4.817)

  2. Was the salesman or technical support staff able to handle your questions or problems?
    Kellyco's Average Rating: ***** (4.796)

  3. Was the delivery made on time?
    Kellyco's Average Rating: ***** (4.759)

  4. How would you rate your overall experience in dealing with Kellyco.
    Kellyco's Average Rating: ***** (4.780)

Recently we added: Would you buy from Kellyco again? Yes No

Recently we added: The date we responded to comments.

* Comments without stars are from unsolicited emails, letters, warranty cards, etc.

Independent Customer Feedback
Click on one of the comparison site logos to
see our third party reviews
I love KellycoCan you please open a retail/service center within driving distance of my home. I love you guys.
Customer Rating:
Barry F.
Would you buy from Kellyco again? Yes! yes
Informative Service But....I wasn't told about all the $10 specials when I purchased my White's V3i. I didn't receive my instructional DVD... and I'm still waiting for it. When I called today, Steve told me about the specials and honored the purchase after the fact. He was very informative and helpful.
Customer Rating:
S. F.
Would you buy from Kellyco again? Yes! yes
I Love Your Site But........Hello. Here is a break down for my answers on the rating sheet.

First off I did not talk with anyone when I made my order. (I should have) I thought your site was nice and easy to navigate. But with that said, my order needed some correction done to it after it was placed. Not sure how but I think I may have selected the etrac from the etrac page and in doing so I did not get the option of the extra option free stuff. When I called all was taken care of very fast.

In buying the etrac and given the choice of BOGO I chose the V4 pin pointer, I did not catch that there was a free one all ready coming from the perches. When I hit the info link I thought there was a cost for it. The only one that showed at check out was the BOGO one. (IMHO after using the V4 it is truly a piece of crap. It only works if you're touching the coin 1/2" maybe if there is nothing on top of it. And I have 2 of them. That would not be so bad if it worked well. Disappointed) Not sure what I would have chosen, but would have not chose to get 2 of them. Maybe a trade-in for another BOGO item?

As for the order being on time, I truly like your site and got loads of info from it. I read up on your company and saw and believed that you had the detectors in stock. I ordered on 6/15 and did not get it till 6/29 due to a back order for the etrac. That was longer than I thought it would have taken when I made the purchases. Knowing ahead of time about the back order would have been nice.

The etrac is a great detector! For the little time that I have had to use the etrac, other than the $10 in clad I found a 1942 Merc and a 1954 Rosei. The Merc Tone and CO was a bit iffy surrounded by iron. Both silvers were found around the old part of the fair grounds that has been under the hunt for 20+ years. Not to bad for a new guy learning.

I think you have a great site. There is a load of great information for making a decision on purchasing a detector and nice incentives when purchasing one.

Look forward to doing more business with you.

Customer Rating:
Tod W.
I love Tony and Kellyco!I always ask for Tony. He takes all the time with customers! The Best!
Customer Rating:
Pleasant Customer ServiceAndrea took my order and was very pleasant during our conversation. I have been a customer since 1993 when I lived in Hawaii. And I look forward to doing business with Kellyco in the future.
Customer Rating:
Frederick M.
Would you buy from Kellyco again? Yes! yes
Service was Great.Great Service! Your people are great!
Customer Rating:
Steve P.
Would you buy from Kellyco again? Yes! yes
Great ServiceI don't see how you can improve your service. It's Great! Cudo's to Doris.
Customer Rating:
Dennis L. S.
Would you buy from Kellyco again? Yes! yes
Good So FarI just got my detector. So far so good. I found 2 silver rings my first time out.
Customer Rating:
Would you buy from Kellyco again? Yes! yes
Very Happy with KellycoWe are very happy with everything. Keep on keeping on!
Customer Rating:
John H.
Would you buy from Kellyco again? Yes! yes
Highly RecommendIt's excellent. I've recommended you to others.
Customer Rating:
Herman S.
Would you buy from Kellyco again? Yes! yes

Other Lists of Interest
Good reasons to own a metal detector
12 ways to find older areas to hunt
25 best metal detecting sites
Metal detector stock is limited, prices are subject to change and any item may be withdrawn without prior notice. We are not responsible for typographical errors, mistakes or a manufacturer's inability to ship a product. All metal detectors are guaranteed to be brand new with a manufacturer's warranty unless otherwise specified. Kellyco holds all copyrights to this website unless otherwise stated. *Published "SAVE" and "SAVING" Percentages are based on Manufacture's MSRP (Manufacturer's Suggested Retail Price) list price or (compared to price), or/and total combined savings of metal detector and its bundled accessories. Questions or Comments - Please e-mail us here.
All words and photographs are © 1998 - 2010 Kellyco Metal Detector Distributors unless otherwise noted. All rights reserved. Any use or retransmission of text or images on this website without written consent of the copyright owner constitutes copyright infringement and is prohibited. Enjoy your metal detector and happy hunting!