Metal Detectors Super Store

Customer Comments

Our Customer Comments come from a number of different verified sources such as emails directed to Kellyco or to personnel at Kellyco plus faxes directed to Kellyco plus customer comments responses from a customer satisfaction form included with each order shipped. It asks customers to rate us in 4 catagories (1) Was the telephone representative courteous, helpful, and knowledgeable, (2) Was the salesman or technical support staff able to handle your questions or problems? (3) Was the delivery made on time? (4) How would you rate your overall experience in dealing with Kellyco. Plus space for customer comment “How can we improve our service to you?”. On Feb. 1st 2008, we added: Would you buy from KELLYCO again?   yes   no

5 Star Customer Rating

Dear Nathan
You'll never know how much iI thank you for your kindness and the time you spend with me. There's a differance between a Salesman and a order taker. In my eyes your a very good and much needed salesman, as the world today has too darn many order takers. God bless you, and thanks.
Mr Robert S.
MI.

4 Star Customer Rating

Dear Mr. Stu,
I would like to introduce myself. I am a U.S. government civilian employee presently stationed overseas. Due to some boredom that I tend to suffer with on the weekends (being away from family). I decided to take up metal detecting as a new hobby. I searched the internet and found your company with all the varieties of metal detectors a person could conceivably want to use either as a beginner, weekender, or professional. Additionally, your prices and free accessories as advertized are great.

First and foremost, I would like to praise your staff with the above mentioned names (Margaret, Wanda, Roger) in sales that were extremely instrumental in one, helping me to choose the right detector for me and two, giving all the advice I can use in metal detecting to feel absolutely comfortable in my new venture. I purchased a new Garrett GTI 2500 from Wanda and got vast amounts of advice and knowledge in detecting from her and Roger. I will be purchasing another (two) detectors soon from Wanda and Roger.

In conclusion, I would like to praise and thank Margaret in your international shipping department for her first efficient, most effective work and knowledge in shipping your products overseas. Being overseas presents unique problems in shipping and particularly to a (APO) address. Margaret walked me through my concerns about shipping and I have received my metal detector in record time.

Please thank the above mentioned folks directly, and all the Kellyco team in making my beginners quest in Metal Detecting so great and thanks for the great customer service.
Respectfully,
Jim M.
Would you buy from KELLYCO again?   yes

You People Are Great

4 Star Customer Rating

You people are great to do business with. I will always use your company and tell others how good you are. It's a pleasure to do business with you. Thank you.
Norman L. Ma.
Would you buy from KELLYCO again?   yes

I'm Really Impressed!

4 Star Customer Rating

Kellyco,
I must say I'm really impressed with your service! I really wasn't expecting you to act so quickly or at all for that matter with the note I sent in on my Gator Digger problem. It really suprised me in one week you sent me a new one without any red tape. No questioning me, no request for me to prove to you it had a problem, just my word on a simple note and you acted on it! Things like that are hard to find any longer in a company! I will be telling people I know about how you handled this. It gives me a good all around feeling that there are still people like you in the U.S.A. Thank you very much!
Shawn C. Mi.
Would you buy from KELLYCO again?   yes

Keep Up The Good Service

4 Star Customer Rating

The representative (Bonnie) you have there was very helpful and knowledgeable. Thank you again.
Adam S. De.
Would you buy from KELLYCO again?   yes

Refreshing To Order From Kellyco

4 Star Customer Rating

It is refreshing to order from someone that handled my order without a hassle. She (Wanda) was knowledgeable of the detector I wanted. She checked to make sure there was one in the warehouse and completed my order. I received confirmation by e-mail which is a rare experience these days.
Ron N. Ok.
Would you buy from KELLYCO again?   yes

My First Metal Detector

4 Star Customer Rating

Bonnie J. is a very valuable asset to your organization. After many months of looking I finally decided to buy a metal detector. Since this was my first, Bonnie was invaluable in assisting me to choose the proper detector and accessories (Bounty Hunter Land Star).
Ken B. Pa.
Would you buy from KELLYCO again?   yes

Please Use Fed EX Instead Of UPS.

3 Star Customer Rating

Please use Fed Ex in the future. You shipped the packages as next day, I tracked them and they arrived at 4 AM the next day (Saturday) at the UPS center but were not delivered to me until Monday! I have another package by UPS having a similar story.
Diego T. NV.

• Problem: “Margaret, my headphones for the Metal Detector won’t work. I tested them...”
  GD


• Solution: “We're sending you a brand new headphone, fully tested and perfect! Keep the first set.
  Margaret


• Hi Margaret,
  “Everything is fine and the headphones are very comfortable. Thank you for your time and effort...”
  GD

"We are Well Satisfied"

4 Star Customer Rating

We are well satisfied with the service and Wanda, our sales person. She was helpful, patient, and understanding in every way and it was because of her expertise that we purchased two Quattro detectors with accessories and we look forward to many happy adventures of metal detecting.
Bob P. FLA.

"You Guys are Great!"

4 Star Customer Rating

In my own words, you guys are great!! So many selections, prices, quality, equipment, and accessories. And most of all the shipping and handling is awesome. Thanks for everything. See ya!
A.J.M Puerto Rico

"Appreciate your Kindness"
Dear Roger,
Sorry it took so long to express my appreciation for your kindness in sending my metal detector and equipment etc. Thanks so much for the gold coins. I have not had time to try it out yet but look forward to that. The price was good also.
Herb H. N.C.

Very Pleased with Service

4 Star Customer Rating

1st detector with no experience very pleased with service and sales person designed a package with all the extras I requested. I haven't had much time to use it and Michigan weather is closing in. I pushed for a detector that would really work at a cheap price. So far I think I got a great deal.
Richard A. MI.

• I just got a call from Minelab. The coil is on backorder at the factory. It will be about two weeks before any are available. Still it's faster to have Minelab send it straight to you than to ship it to Florida first.
  Amy


• Thank you for the call and email. It is nice work with people who take the time to communicate, even if you don't get what you want. I leave for two weeks so we will hope that we see it by then.
  thanks,
  Rick

Dear Roger,
Sorry it took so long to express my appreciation for your kindness in sending my metal detector and equipment etc. Thanks so much for the gold coins. I have not had time to try it out yet but look forward to that. The price was good also. Have a Merry Christmas.
Herbert R. NC

Hi Doris,
Just wanted to inform you that we got the metal detector and it arrived in perfect condition. Thank once again. It was nice doing business with you and hope to continue doing so in the future.
Regards
Charles D.

Customer Satisfaction Is Always Welcome
Wanda
Thank you again, for your prompt efforts and great follow up on this order for the Garrett GTI2500 Pro Package for me. Customer satisfaction is always welcome, and is for the most part a lost art for most commercial companies in today's age. You and the Kellyco team have made my "beginners" experience in metal detecting purchasing, and future use, a great and comforting experience and have restored my faith in customer satisfaction. I look forward to dealing with you and the Kellyco team in the future. Sincerely,
Jim M. APO AE

Thanks For Making A Boy Belive!

• Friday, December 21, 2007
• To: Amanda

I Would Recommend Kellyco.
Hello Doris.
I have just collected the Garrett 2500 after a few calls to track it down. Thanks for all the help, it's still a great deal buying from Kellyco, many dollars saved. Now all I have to do is find that pot of gold. I would recommend Kellyco Detectors for service and price.
Ian McG.

Kellyco Goes Way Beyond The Call of Duty.
I recently purchased the MXT metal detector and the 4X7 DD Excel Coil from one of the most outstanding young men I have ever had the pleasure of doing business with. Tony Pasuale is an exemplary employee. Tony goes way beyond the call of duty. He knows what a person wants/needs within moments of a conversation and makes a person feel part of the Kellyco family. He is genuine, sincere and knowledgeable. I cannot say enough wonderful things about this fine person, but because of Tony, I will do further business with your company and pass along your company name to many other people in the North Georgia area.If there were more people like Tony, businesses would boom and the world would be a better place. Thank you! Most sincerely,
Anne S. GA, USA

Everyone Said Your Service Is Exceptional.
Happy Halloween Doris, I want to thank you very much with your service, you are a credit to Kellyco. We don't see this kind of service in Australia. Maybe in my grandparent's day they had service like this and I think it's really good for Business. On the websites for Detector's I have not seen one bad word about Kellyco. Everyone has said the service is exceptional and this is why I chose to buy from Kellyco. Have fun with your daughter.
Regards,
L.E.

My Recent Experience.
Dear Sir,
I am writing to tell you about my experience with one of your sales people - Steve.

I called last week interested in buying my husband a metal detector for Christmas. As I could not have any information show up on e-mail I had to call. I also had a very bad case of laryngitis at the time and I know he had a terrible time hearing me. Plus, to make matters even more fun, I had to have this shipped to a friends house as my husband is retired and he would have been here to receive the package - not good!

Steve had the patience of a Saint. He explained the units, asked what, where and how and pointed me in the right direction. A unit that would work for my husband, who has no experience and in my price range. I have received it, it is now wrapped and waiting for Christmas Eve to go under the tree.
Very Truly Yours
Priscilla S.

The individual who had sent the email(and the one I responded with my concerns ) notified the carrier and stopped the shipment of the incorrect unit. She then put the order through for the correct one and overnighted it to me. She did all this before calling me to let me know what was happening with the order. The phone call was simply a heads up for me :)

The detector arrived the next day and I can't be happier with it. Can't express how satisfied I am with the level of customer service. Very rare to see a company that will take the extra steps to make everything right.My thanks to KellyCo and Karen Brown for outstanding service. I will not hesitate to utilize your services again.
K. L - Texas

Thanks For All Your Help
Wanda, I just wanted to send you a quick email to say thanks for all your help. You were very helpful, friendly and professional. This was my first purchase with Kellyco and thanks to you it will not be my last! Once I receive my detector and start hunting I will send you a report of my findings. Sincerely, J.C.

Happy Customer
Thank you for the nice correspondence and fast shipping. I will gladly order from you again. George, Germany

Excellent Customer Service
Thank you very much Wanda for excellent customer service, it was a pleasure to talk to someone without being pushed or given false technical information. I had looked at other sites and was not pleased due to the personality on the phone, your kind concerned and sales attitude was rewarding, I live adjacent to atlantic beach, Morehead NC and we have only one detector distributor for white's but have no knowledge of product. I will pass on your name and number to additional hunters., I wish you good sales and god bless. Gysgt Roy, USMC Retired

20 year customers says, “You have proven true to Standards of Good Business.”
Please tell everyone there that they are one of the most professional groups I have ever came across in the business world. Everyone from Customer Service down to the person who packs my purchases. About twenty years ago I bought my first detector from Kellyco and got out of the business around ten years ago. However, I remembered the service I had gotten from Kellyco then and when I decided to get back into the hobby I came back to you because of those good memories. You have proven true to "Standards of Good Business" and certainly have kept those standards throughout these many years. Gysgt Roy, USMC Retired

Satisfaction Survey
You can't improve your customer service. It's been a great experience. Prompt service and excellent staff answering the phone. Thanks again. I'll be back! Robert M., NY

Bonjour Doris,
c'est bon , j'ai bien reçu la tete de detecteur. Merci. Bonne et heureuse année 2008 á vous et á tout vos proche. Á bientôt pour d'autre transaction.
Cordialement
Hervé.

Hello Doris
je compte passer d'autres commandes cette année avec votre société. Dites moi le prix du shipping et je vous le paye No Problem.
Happy New Years Doris
Pasacal, Cannes, France.

Thanks From a Very Pleased Customer of 20 Years
Sharon, Just a line to say that your company has been, and still is, a company that I have trusted and respected for over 20 years. Always will do my business with your company. Thanks a million. W.H. Winfield

Just a note for Doris
I called about my order of the quick Draw 2 metal detector approx 4:30pm today and asked about shipping and total price of my purchase. It was nice to hear a friendly voice on the other end thanks. Hoping to get and e-mail on the order etc. soon.
Thanks again
Roger H.

5 Star Customer Rating

Hello, Doris!
We have received the detector yesturday morning, and tried it at night on the beach, we did not find golg (not yet), but coins. We are very happy my husband and I. Thank you very much, I used the pinpointer it's excellent!
Have a nice day,
Dominique.

5 Star Customer Rating

Hello! Hello! Hello, Doris!!!
Thank you very much for your kindness and forbearance. You are second to none! Let me write your boss that you do your best. I know just one positive feedback is not important very much, but it's not so bad when one knows that amongst other employees person responsible for international orders(i.e. you, Doris) is the first to deserve promotion. Have a wonderful day!
Best regards and best of luck,
Ivan.

Awesome Detector

• Good morning tony. It's been a while sinse our last talk. Was able to get out for about 9 hours this weekend. Picked up nine dollars in change, a pocket knife, silver cross, and two rings one silver one aluminum. Question, when I turn on and go with noise cancel and I’m off. I never find nickels. Do I need to go to a different mode. Can you tell me from your experience how fast should I swing from side to side? The handle where you hold it keeps coming loose. I might be swinging too fast. Where I found all this stuff is where I went before with my bounty hunter, the explorer out performed it two to one, in every way especially deeper. The silver ring was 10 inches down. I started to carry a tape just to see how deep the explorer really goes. Thanks to you and the kellyco team for all your hard work in keeping us customers happy. Kevin M.


• Hello, Wow, I’m very glad to see that you love that awesome detector. I told you that it was deep and will find just about anything that’s there. I would slow your sweep speed down a bit though. You don’t have to creep around with it but don’t swing too fast or you will miss stuff. Just go a nice smooth medium speed with it and it will perform better. You should pick up nickels no problem with it unless you have them discriminated out. Check those couple of things and let me know, as I’m here to help you out. Tony, Kellyco Test Team, Senior Sales Consultant

Thanks For the Help (Even Though I Didn't Buy it From You)

• Hello Wanda, I hope you can help me. I am the owner of the DISCOVERY 2200 Metal Detector. Unfortunately I have lost the directions on how to use it. I am going out of town and want to take it with me. Can you help? Paula R


• The Discovery 2200 is manufactured by First Texas. If you download the manual from the link that I sent you, you will have the instructions you need. I hope this will help you for your trip. Wanda


• Wanda, You have been most helpful. Great service and so prompt. Thank you so much for your time and knowledge. I wish most companies were as user friendly as Kellyco. I will be sure to recommend my friends to you. Paula R

WANDA:
You have been most helpful,great service and so prompt. Thank you so much for your time and knowledge. I wish most companies were has user friendly as Kellyco company. I will be sure to recommend my friends to you. Paula

J.W. Thanks again for walking me through my purchase.
I'm really looking forward to reciept of the MXT and accessories.I think I have a lot of opportunities for a lot of profitable hunting. And as I mentioned as far back as I remember my eyes scan the ground just watching for stuff to find. I'm into history and western antiques so I'm primed for success in this department and cant wait. Its always a pleasure to find a 'professional' to help you make the right decision. I believe in 'you get what you pay for' and it always pays and I've never regretted not 'going first class'/the best you can afford. Thanks for your honesty and patience. Thanks again and God bless. Jere

Just a line to say that your company has been and still is a company that I have trusted and respected for over 20 years.
I'll do my bussiness with your company. Thanks a millions. W.H. WINFIELD

Thanks. Appreciate Your Efficiency

• Dear Doris, I am just back from overseas and some of my emails may not have come through. Would you please confirm the situation with my order -- I hope you can advise that it is on its way and that I can expect it soon!, Many thanks Mike


• Your detector did go out on the 10th. Here is what I could find out -- looks like it's well on its way to your local post office. The web site is www.usps.com. Doris


• Wonderful, Doris. Thank you very much -- I appreciate your efficiency. Looks like I can expect delivery any day now ... and get out after those nuggets, plus a friend's lost Longines watch that is just waiting to be found somewhere within the confines of a small vegetable garden. Should be fun. Many thanks... Mike B, New Zealand

The Customer Service person called me to verify the order and the alternate address that I was having the product shipped to.
I was very impressed with this level of service and with the timely fashion that my order was processed, shipped and received. I highly recommend them to anyone!

My experience with Kellyco Metal Detectors was perfect.
Lucia and Roger were very professional and made this transanction successful. It was a pleasure to deal with Kellyco and look forward to future business relation. Thank you Kellyco. Tim, Arizona

I ordered my coil today. You were in a meeting, so Brenda completed my order for me. She did a great job.
I already received my confirmation via email and it is already on a truck and moving this way. I want to thank you and Brenda for your expedience in this matter. Now I am just waiting for it to arrive. I was hoping it would arrive by Friday, but we will see. I am eagerly awaiting the arrival and the prospects of finding the gold at the end of the rainbow. But I am equally amazed that it is already on a truck already heading my way. So, I want to thank you and Brenda for the great customer service that you have extended to me. I hope that I will be ordering many more items from you. I have already purchased a coil from KellyCo about a year ago for my Ace 250, and now this one for my MXT. So far the service has been impeccable. Thank you very much and after I try it out, I will put my results on the Whites' MXT forum. Thanks again, Fred, Ohio

Just wanted to drop a quick line and let you know how pleased I am with my new detector
and also the FANTASTIC sales and support your company offered. Before purchasing my detector (my wife actually purchased it), I read the test reports your personnel did on this model. Everything they said was 100% correct, it is a very simple detector to use, with great features that other higher priced detectors have. I will personally recommend KELLYCO to anyone who would want to purchase a detector. THANKS!! C.E, Texas

I want to thank everyone at Kellyco for providing me with unparalleled customer service.

I arrived at one of Florida's nicest beaches earlier this week for a four day camping/metal detecting trip. The metal detector I recently purchased from you stopped working. When I called you for assistance, you sent a new replacement unit to the ranger station via overnight shipment. Thanks to your wonderful service, I was able to have two days in which to use the new unit. I found my first gold ring, a small one with two diamonds and a ruby. I also uncovered a ladies watch, 75 coins and 3 race cars. I have enclosed a picture of the booty. Thanks again, Bill D....Florida

Thank you JW for all of your help it is really appreciated.
Hi Just thought i should share with all the people on the MXT web site what a delight it is to deal with JW at Kellyco. I have purchased a MXT and a Whites Suf Pro detector over the last couple of years along with a number of different coils. Recently i had difficulty with one of the coils and posted a "please help question" on this web site, JW contacted me regarding my concern and has been great in resolving my problem . Not only does JW look after his customers in the initial sale of the Kellyco products, but the after sales service has been fantastic. Thank you JW for all of your help it is really appreciated. I would highly recommend Kellyco (JW ) for anyone looking to buy any detector equipment , thanks mate. Rick H.. Melbourne Australia

"Kellyco Delivers"
Just a note to tell you that I have received the Automax Precision V4 Pinpointer and it is a great addition to the world of metal detecting...It told me real quick that I had two items in a clump of dirt instead of one...Again, let me thank you for the great service you and kellyco deliver. Until next time...Dale H, TN

Great Service KELLYCO!
I just purchased my FIFTH metal detector from Kellyco and like all the other times you guys are the best. I wish they could clone Bonnie and put her in every retail store, she is one of the best sales persons a company could wish for. Again, thanks for the GREAT service. Will L., Lagrange, OH

Thank You For A Wonderful Shopping Experience!
To Wanda, Doris, Leilani, and anyone else who had a part in ordering and shipping my new White's Pro XL, Well Done!!! It is such a pleasure dealing with efficient, courteous and knowledgeable staff in the U.S. (Of course I am a little biased, I'm from Wiscansin originally). I ordered my detector on Thrusday, November 24, 2005, and received it yesterday morning, November 29, 2005. The service I received was amazing. And the U.S. Postal Service is to be commended, too. I am looking forward to trying it. The snow has melted and hopefully it will stay away until the weekend. Thank you all for a wonderful shopping experience. Cheers, Janis N.

Many Thanks For The Trophy And Sponsorship!
Dear Kellyco,
I'm vice president of the Deep Search Metal Detecting Club of NJ. You folks were one of our sponsors for our annual Beach Huntin Oct. You provided our club with a beautiful trophy. Many thanks. Russell L., NJ

Great Service and Value from Kellyco and Bonnie
Hello, I just wanted to take a minute to thank Kellyco and specifically Bonnie for all the effort they put into my purchase. Bonnie was always informative, positive, and most of all honest and easy to talk too. I had several changes to my order, as I was not satisfied with the first detector I selected. Bonnie was very gracious to put up with all my questions and additions. I ended up with the Sov GT by Minelab and could not be happier. Your Website is Great. It not only is easy to use but gives you one place to access and compare info and prices on all meters. Its more than just a sales website, I use it for reference to look up items I see mentioned on Detector forums, and want info and prices on the product. Your line is very complete, offering all manufacturers and a large array of related Items, plus I could not beat your prices. Finally let me say this, even if your prices were higher I would,  and will come back to your because of people like Bonnie, who bring service back into customer service. She is worth her weight in GOLD, so I'm sure you have some thing that can easily detect her pass along my compliments. Thank you from a very satisfied customer, Bill G.

Hard to Please
You obviously have been doing business a long time. I am sometimes hard to please, but you folks have everything down pat and know how to treat the customer. I have now purchased 2 high dollar detectors from you with many accessories Great Job!
Greg A., Beaverton, MI

New to Detecting
New to detecting, recently purchased an MP3 Pro detector. Great service, fast shipping, and what a deal on this detector. Its great, easy to learn and operate. Started finding coins and trash right away. First beach outing a three stone ring-my wife is truly impressed and glad I finally got the detector I had been wanting for so long. This detector operates just as easy as your field test reported. I wondered at the time of purchase if it was all it seemed it truly is. Thanks again! George M., Savannah, GA

Happy with Kellyco
Bonnie was so helpful and courteous. I ordered my Battery box on Monday and it was in my hand on Wednesday. WOW! I was so happy with Kellyco, I went in Saturday and bought another metal detector! Thank you Bonnie!!! Stephen F., Ocala, FL

Service is Great
Don't change anything! Your service is great the way it is. I get to speak to a live person without being switched around. That person cares about my wants or needs, and takes care of them. Frank N., Whiteford, MD

Satisfied Customer
Thanks for handling my order so quickly and efficiently. I received everything I asked for. I was surprised at how quick my order arrived. My call was made on Friday and my order was setting on my front porch Tuesday when I got home from work. Thanks for the professionalism! Josh

Awesome Website!
I was able to research various companies metal detectors and accessories via links, including ability to download owners manuals, before buying. Roger was most helpful in two back-to-back telephone orders. Amazing efficiency was demonstrated from website research to the placement of two orders via UPS at my doorstep. If only the U.S. government were as efficient as Kellyco! Great work folks! Both orders were received within one week of beginning the website research. Frank O., Greer, SC

Customer Purchases 5th Detector
I just purchased my 5th detector from KELLYCO (White's DFX) and if anything beats their great deals, it might be the friendly and very helpful staff, always available to answer questions and send your orders in a very fast and professional manner. I wouldn't think of buying anything detector related any where else. Thanks! Martin A., Goose Creek, SC

Wanted to Express My Thanks
I recently purchased a Bounty Hunter Landstar from you company. I wanted to write in order to express my thanks to you. Kellyco has been very professional and has gone out of their way to make sure my order was corrected. Even during FRANCES, Kellyco kept me informed on what was going on. Your company and employees may be the few remaining that actually understand what great customer service is and how to achieve it. I recommend your company over the rest. Thanks again.
James C., Anderson, SC

Superb Customer Relations
Just a little note to Thank You for your superb customer relations and quick delivery to the UK of the Headphones, some metal detector shops in the UK could learn a lot from you and your company. Thanks again! G. Nicholls

Happy with Purchase
I have been metal detecting for three years, and this year I decided to buy some better equipment. Even though the units I bought are still considered beginner machines (Bounty Hunter Tracker IV & White's Prizm II) I am very happy and noticed a dramatic increase in my finds.   My next purchase will be a White's QXT-Pro and I can assure you that I will buy it from Kellyco.
Your staff is very knowledgeable as well as honest and the fact that they too are addicted treasure hunters, creates a unique buying experience. I have dealt with Wanda, who has been a great source of guidance. Even when I came to buy a machine for under $200.00, she put it on the bench and showed me how it worked. When I got home I didn't even have to read the manual. Keep up the great work! Eric S., Indialantic FL

This Excelerator is a Killer Coil!!
First off, regardless of what, this is a killer coil!! I will never bad mouth the Excelerator coils, nor listen to them be bashed on the forums. However, mine has gotten ‘Super sensitive'. It acts like something is loose inside the coil. It got really noisy and seems to sound off when it touches anything. Thanks for the help and I look forward to getting the Excelerator #2. You guys at Kellyco are the best! You really are the metal detector ‘Super Store'!
Thanks, James M.

Great Finds With My Bounty Hunter Quickdraw 2!
I received my Bounty Hunter Quickdraw 2 for my birthday this year in November. We live on 37 acres in east Tenn. My son and I walked up our ridge today with my metal detector. There's an old path where people went to church on Sundays many, many years ago. When we reached the top I got a great hit! We dug up 2 pennies dating 1946 and 1942. On the way down I got another good reading! We dug up a silver ring!!! The best was yet to come however. When we got close to our house, we got another hit! This turned out to be an old Indian Head Penny dating 1902! We've enjoyed the Quidkdraw 2 so much. THANKS!

Satisfied Customer
Wow you guys are GREAT! I ordered a new detector not yet available and you coordinated factory-direct, just in time for birthday! Over-the-top service! You have our business! Lori K., Langluis, OR

Very Much Pleased With Purchase
My long hand is not the best so I will restate what I tried to put on the paper. I was interested in metal detecting recently cause I am retired and needed to get more active and this is the way I chose.
I called an old friend and asked his advice since he had been metal detecting for many years. He immediately reached for his Kellyco Flyer. He said your products are sensibly priced and he has had good service from you. So I got on my computer and hit Metal Detectors. I found a long list of vendors and you were on the top of the heap. I asked you to put me on your mailing list for your sales stuff. I did find ‘Bounty Hunter' that offered a professional grade unit with a sensible price. I also found that Kellyco is offering several items free with this purchase. So I received my unit and the extras one day later. I am very much pleased with my purchase and the service I received from your staff. I will call on you again when the need arises. Now my next door neighbor seems to be really interested. I think if you sent him your flyer, you may get another customer. David W., Springboro, OH

Automax Precision V2 Pinpointer Works Perfectly!
Received Automax Precision V2 Pinpointer Followed instructions on adjusting sensitivity There is no tone at all Please advise . . . Adjusted the Hidden screw as you said. It works perfectly. Thank for your help. I knew I picked the right company to deal with.
I BOUGHT THE 64 MPX COMBO FOR MY WIFE SHE ABSOLUTLY LOVES IT. Thank you! Bill C.

We Will Definitely Recommend You!
I ordered a Bounty Hunter Lone Star for my hubby for Christmas and having never ordered from Kellyco, I was nervous but it arrived very quickly and when he opened it Christmas Day he had all the extras you packed in the box he and I were both very pleased! He loves his new detector! Thank you! We will definitely recommend you to our friends and order from you in the future! Diana C.

I have two very nice Metal Detectors thanks!
So far I have bought the White's DFX from Glen, very helpful, and I just bought the Minelab Excalibur from Wanda (Wanda was walking out the door for the evening and answered the phone to take my order. Thank you Wanda. I have two very nice metal detectors. Mark G., Clyde OH

I found out about your web site at Lost Treasure online!
I did my homework and shopped all over California and the best deal I could come up with was 7% off for cash. Tax is more than that here in California. So, right off the bat, I was ahead in dealing with Kellyco. But, I also found treasure before going out the door. When totaled, my Gator knife, pinpointer, books, log, engineering guide and 2 magazines totaled $200 or more in goodies. I even bought a coil cover and paid for express shipping to ensure arrival for an upcoming vacation. I was still under $20 under retail for my unite alone. Great value, great service. My total was $777.80 for everything. Since detectorist are gamblers by nature this should be a package deal at $777.77. Get it, all 7's hence, you owe me 3 cents. (ha ha) Lucky 7's Jackpot. Thank you Laura, great advice and very helpful. You made a hunter very happy. Kevin J., Placerville CA

Great Sales People, Huge Selection and Super Web Site!
I don't know how you could improve! You already have great sales people (Roger), a huge selection, a super web site and exceptionally FAST shipping! I've bought from others in the past, but no more! Jerry A., Washington PA

2004 Great Southern Beach Shootout in Daytona, the folks at your booth were more informative!
Just wanted to say at the 2004 Great Southern Beach Shootout in Daytona, the folks at your booth were nicer and more informative than anyone else and it was then I decided to buy my Minelab Excalibur 800 metal detector from you all. I had gotten a Compass XP Pro many years ago- it's still good. Margaret S., Clifton VA

Kellyco helps find the right metal detector to buy my father!
Sharon did a great job answering my questions and was very helpful with finding the right metal detector to buy my father for Christmas. Cherie K., Lewisburg, PA

I am completely happy with my metal detector purchases over the past three years!
In the last three years, I have purchased seven metal with various accessories. Don't change any service. I have been completely happy with the metal detectors. Thanks very much Tony. Joseph E., Salem NJ

I've used a Garrett metal detector for over 30 years and had great experiences with Kellyco!
Great experience with Kellyco. I've used a Garrett metal detector for over 30 years. After learning some basics from the video, I spent about an hour and a half at a local ballpark. I found $20.42 in coins, but I need better digging tools for deep stuff at 8 to 10 inches. Paul S., Holland MI

Excellent Sales Representative advice!
Roger gave great advice on my Minelab Excalibur purchase. Thanks. Robert L., Newaygo, MI

Keep up the great Service Kellyco!
No need for improvement with your service it is great. Keep it up. I will send you business from friends. My Minelab Sovereign Elite is a killer metal detector. James R., La Mesa CA

First Purchase in Treasure Hunting Very Pleased with the Service at Kellyco!
Your personnel where very helpful. Wanda was full of information and guidance. This is my first purchase in Treasure Hunting. Gerard L., New Port Richey FL

First time on the beach came home with two silver nickels using the Musketeer!
Tony made my trade in go perfectly. I had bought a MP3 Pro but realized I wanted more and Tony helped me do it. I traded it in for a Musketeer. First time on the beach came home with two silver nickels. Thanks. Lonnie S., Hollister FL

Metal detector delivered in 2 days from a last minute order from Australia!
I can't believe how great your service is! I had ordered the same metal detector, the Bounty Hunter Lone Star, through another company and it was going to take 2-3 weeks before it would be sent to my dad and it was much more expensive. I cancelled that order and found Kellyco Superstore on the internet. My dad had his metal detector within 2 days! This is fantastic since I live in Australia and was just a little late ordering Christmas gifts for the family. I never dreamed he would get it before Christmas. Thanks a million. You guys have made my day. Terri C., Australia

Kellyco has fast reliable service!
Already know about Kellyco and have always been very satisfied with your fast reliable. Sylvia W., Benton MS

Very Good Web Site, enjoyed the freebies!
Very good web site, enjoyed the freebies. Would have liked information on use of the Automax Pinpointer that was a free gift. Other than the missing screws and minimum assembly information provided, everything excellent. Teresa E., Enid OK

I knew I picked the right company to deal with!
JW, I adjusted the hidden screws as you said on my Automax Pinpointer. It works perfectly. I also bought the 64 MPX Combo for my wife. She absolutely loves it! Thank you for your help. I knew I picked the right company to deal with. Bill C., Phoenix AZ

I don't have to look anywhere else for my new hobby! Keep up the Good Work!
I recently had the pleasure of visiting your store in Winter Springs, FL. My children bought me a Kellyco Metal Detector for Christmas and I was having a hard time getting used to it. We live in PA but are spending our winter in Florida this year. I took the time to stop at your store to see if I might be able to get some advice on using my new metal detector.
Well, at 62, I am not easily impressed, but walking into your store soon changed that. The first person I met was Wanda. What a personable young lady! I told her my problem and she took me and my detector outside and showed me in detail how to use it. Dressed neatly in army fatigues, she fit the image of someone going out and getting dirty while hunting for treasure with a metal detector.
Your entire staff, especially Wanda, was very knowledgeable, polite, and just fun to be around. Before leaving, Wanda showed me a few things that would make the hobby more fun and I spent another $80.
I will be back. I don't have to look anywhere else for what I might need for my new hobby. Keep up the good work!
Paul B., Elizabeth PA

Excellent Service and Best Prices I found on the Internet!
Excellent Service and Best Prices I found on the Internet. The only thing I suggest is to inform the buyer that all the accessories are packaged in the same box as the metal detector. I was expecting a second box and did not want to open the detector box as it was a gift. Other than a little brief confusion, all else was great! John W., Rowlett TX

My first purchase from your company, I'll be doing business with you again!
Your service was excellent. This was my first purchase from your company. After the way I was treated, the way the package arrived (everything was perfect) I am sure to be doing business with you again! Terry M., San Jose CA

Hubby loves his new metal detector Christmas present!
I ordered a Bounty Hunter Lone Star for my hubby for Christmas and having never ordered from Kellyco, I was nervous. But the metal detector arrived very quickly and when he opened it Christmas day, he had all the extras you packed in the box. He and I were both very pleased! He loves his new metal detector! Thank you! We will definitely recommend you to our friends and order from you in the future! Diane C., Oklahoma OK

We anticipate many fun times with the detector and will shop will you again!
I just want to thank you guys for getting my new metal detector to me in such a timely manner with everything the way it was supposed to be the first time around. The look on my husbands face when he opened it made me very happy. We anticipate many fun times with the detector and will shop will you again! Carla

Many thanks to Santa and all his elves for a speedy delivery!
This year Santa bought our 10 year old son a metal detector for Christmas. We were rather worried as the item was to be delivered for Christmas. We were rather worried as the item was to be delivered on the 24th and the Portland, Oregon UPS depot had experienced a chemical spill. This spill ruined many items for delivery. Well, it arrived around 6pm on Christmas Eve and was exactly what was expected. As it poured buckets on Christmas Day, he was unable to use it. However, the next day was sunny. The Bounty Hunter Tracker IV is wonderful. He is having a ball with it and saves everything from nails to quarters. Many thanks to Santa and all his elves. Steve & Kristen H., Tillamook OR

Kellyco goes the extra mile!
I found your web site with Yahoo search engine. Kellyco went the extra mile and made the slower delivery problem right. Thanks so much! Charles & Janice W., Aiken SC

Many years of buying from Kellyco always satisfied!
I really can not recommend anything on how to improve your service. I have been buying from Kellyco for many years and have always been satisfied. All I can say is to continue the good work! Michael S., Purvis MS

Thank you for Volunteering for Kids House of Seminole!
Thank you for your continued efforts in doing metal detecting for us. We greatly appreciate the time and energy you are giving to this project. Volunteers like you allow us to provide for the needs of suspected victims of child abuse. Our single point of contact, child-friendly facility is greatly needed in this community and help from individuals such as yourself makes our work that much more effective. Wanda, thank you so much for detecting and cleaning up the mulch that had been bought and was full of nails!
Nancy C., Kids House of Seminole, Sanford FL Like father like son. . .years of customer satisfaction at Kellyco!
I have purchased from you guys for years and my father before that. Keep up the good work! Ben J., Moroni UT

Superior Customer Service
My name is Amanda and I just purchased for my husband a White's metal detector. I wanted to send you a note and tell you about the superior customer service I received from Laura.
My husband was very exited when he saw this detector in the store, but because he has never been detecting before I had my reservations. Of course with Christmas right around the corner, my husband sought out your company on the Internet and put me in touch with Laura.
Laura immediately answered all of my questions and put all doubts out of my mind. She was both professional and courteous. She let me know my shipping options so that I could receive the detector in time for Christmas, guided me through the order and even called me to check on a few things so that she could get the package out on time!
I feel like Laura has gone above and beyond the call of duty and I will be sure to contact her for my future metal detector needs. Amanda M., Fredericksburg,VA

Remarkable for a Beginners Machine (ACE 250)
Land hunted on old beach a super low tide and managed to dig a 14K girls small gold ring at the water line. Then hit a new construction site, dug some flat buttons, took my grandsons there yesterday and dug a circa 1805 1st Regiment artillery button. Worked half day, took the grandsons back and we dug an 1883 Indian head penny and 1918 wheat back which makes a return necessary!
We used my grandson's new Christmas present, a Garrett Ace 250 which for $199 at Kellyco gets almost as deep at my CZ-70! The CZ-70 detected the Indian head penny at 8-10 inches and the Ace 250 could barely hear it, but the Ace 250 is doing well at up to 8 inches. The Ace 250 is remarkable for a beginner machine. Hope you've been well and a Happy New Year to you.

A Great Big Thank You!
A great big ‘Thank You' to Wanda for helping me decide which metal detector to buy. I chose the Explorer II and can't wait to get it . . . Wanda, Thanks to your expert knowledge about metal detectors, I am confidant that I made the right choice. You ‘Customer Care' attitude made me feel comfortable throughout my making a decision. Thank you and God bless you and Kellyco. I look forward to ordering from you in the future. Linda, Summerville, SC

5 Excelerator Coil ‘Real Great Coil'
Hi JW Used the 5 Excelerator for the first time today on my MXT. Real great Coil! It is perfect on my MXT, picks up target (fast), it separates targets (excellent), just a pleasure to use. I bought it used, but was brand new, did not have a coil cover so ordered one from your company and had it in a couple of days. Great service and fast! Thanks! Frank, NH

Thanks for Taking the Time to Talk to Us!
Just a note to say thanks for visiting with us recently at the store in Winter Springs. I was impressed by your friendliness and your knowledge of the metal detecting industry. I have been a customer since 1989. I remember getting a signed business card from Stu Auerbach along with a thank you letter. These are the units I have purchased from Kellyco: a White's Coinmaster 2500 TRVLF, a White's Classic III, a Whites Classic SL, a White's IDX Pro, a Hayes Mark I, a couple of Bounty Hunters, a Lortone Tumbler, and many other accessories. Also,. . . I purchased the ‘Big Catalog' for ten years in a row! My overall experience with Kellyco has been a positive one. In the past my pictures and treasure hunting stories have been published by Kellyco. Also, at present I am on the White's website. I am in the process of starting to write for some treasure magazines also. Again, thanks for taking the time to talk to us and for letting us just ‘browse' the store. We really enjoyed seeing it! Happy Hunting!
Anthony L., Clinton, OK

Kellyco Service and Explorer II Metal Detector Was Better Than Expected!
I'd say your service is good as is. I have only purchased from you and have not, as of now, used your technical support. My order came to me early and the EXPLORER II was ‘Better' than I expected. Russell G., Ft Campbell, KY

Kellyco Has The Best Prices
1st, I have no catalog. I borrowed an associates and his instruction on what to buy. ‘YOU HAVE THE BEST PRICES'. I have had the detector, Minelab XS-2aPro five weeks and used five times. It works very well in wet/dry conditions.
Norman C., Riverside, CA

I heard about Kellyco's web site by word of mouth!
I heard about Kellyco's web site by word of mouth. I can't think of any way to improve your services. Your staff has always answered all my questions and have helped me purchase the right metal detector for my area. I have dealt with Stu, he is a professional at what he does and he is ready to answer all of my questions. Thank you Stu. Arthur B., Laconia NH

I heard about Kellyco's web site through your ad in Lost Treasure Magazine.
Don't change your excellent service. Since year 2000, I have purchased numerous high end metal detectors with associated accessories. I have always dealt with Tony. J.J. E., Salem NJ

My overall experience was very good with Kellyco.
My overall experience was very good with Kellyco. Maybe the only improvement would be to your web site, however, it is good but not as complete as your catalog. Mike S., New Lenox IL

I am very satisfied with your customer service!
I am very satisfied with your customer service. Bonnie took my order for the Minelab Explorer II and was very helpful. I will definitely recommend your business to all my friends. David H., Norman OK

Kellyco Metal Detecting Company is the bomb and so are the staff!
Kellyco does not need any improvements. Kellyco Metal Detecting Company is the bomb and so are the staff. Tony is super. I call the majority of the orders in because I enjoy chattering with Tony. He is so sweet and kind. He is also very knowledgeable about the metal detectors. Diane P., Cleveland OH

Kellyco Helps find the right metal detector for my needs!
The sales representative, Roger, was very helpful in determining which metal detector would meet our needs. Everything is as he said it would be. David F., NE

Kellyco's Web site is very informative!
Through a link on another site I found you web site. Kellyco has a very good web site. I find it very informative. I received my metal detector on time exactly as described with all the extras. Richard T., Oregon WI

On a scale from 1 to 10 with 10 being the best, Kellyco is an 11!
I don't see how your service could get any better. From 1 to 10, 10 being the best, you are an 11. Norman G., Mannington WV

My first but is definitely not my last Kellyco purchase. Thank you!
Laura was wonderful at Kellyco. She upgraded my sale to a White's Beach Hunter ID which is my first but is definitely not my last Kellyco purchase. Thank you. Lucia F., West Yarmouth MA

Keep up the good work, send a current catalog!
You can't improve your service. Keep up the good work. And please also send your most recent catalog. Thank you.
Arthur H., Woodstock WA

Your staff at Kellyco are Very Courteous and a pleasure to work with!
Your service at Kellyco is excellent. Laura was a big help in suggesting what metal detector to purchase. She was very courteous and a pleasure to work with. Thank you Laura. Dean B., Kensington CT

Kellyco staff takes the time to assure great customer satisfaction!
Tony provided excellent service and took the time to assure great customer satisfaction. Thank again for the excellent service. Bob S., Daytona Beach FL

Customer of 15 years still satisfied!
Wanda, Just a note to say thanks for visiting with us recently at the store in Winter Springs. I was impressed by your friendliness and your knowledge of the metal detecting industry. I have been a customer since 1989. I remember getting a signed business card from Stu Aurbach, President of Kellyco, along with a thank you letter. These are the metal detectors I have purchased from Kellyco: a White's Coinmaster 2500 TR/VLF, a White's Classic III, White's IDX Pro, a Hayes Mark I, a couple of Bounty Hunters, a Lortone Tumbler, and many other accessories. Also, I purchased the big catalog for ten years in a row! My overall experience with Kellyco has been a positive one. My pictures and treasure hunting stories have been published by Kellyco in the past. Also, at present, I am on the White's web site. To view just go to www.whiteselectron.com, click customer stories, then click Jan 03 and scroll down to Anthony click OK and there is story and picture of the IDX Pro I bought from Kellyco and all my finds on the table. I am in the process of writing for some treasure magazines as well. Again, thanks for taking the time to talk with us and for letting us just browse the store. We really enjoyed seeing it! Happy Hunting! Anthony L., Clinton OK

Wow! Kellyco has been in business for 50+ years and still provides excellent customer service!
Wow! 50+ years in business and you expect me to improve your company. I don't think so. Kellyco is a great company to deal with. Lyle H., Ripon CA

Kellyco has the best prices and super selections!
Keep up your excellent services and best prices on super selections. Kevin C., Manassas VA

Twenty years of dealing with Kellyco and never had a complaint!
I've dealt with Kellyco off and on for twenty years and never had a complaint. If I lived in Florida, I'd try to work for Kellyco. All employees I've ever talked with, sound more like part of a family than company employees. Jim L, Chandler TX

I had my order within days, very impressed!
I have no comment on improvements. So far, I have been pleased! Keep doing what you are doing - it works. In fact, my original order was on back-order and I was upgraded at no additional charge and had my product within days. Very impressed!
Caren B., Woolwich ME

I love my 5 inch DD coil!
I'm extremely satisfied with your customer service. I had a small problem today with a bill and your associates were very helpful and polite. . .excellent people working for you. I received my 5 inch DD coil from you and also found one silver dime and two wheat pennies at 7,8, and 9.5 inches. I love this coil. Thank you so much again for your service and products.
Ricky I., Sikeston MO

Kellyco is a very comfortable and relaxed atmosphere!
I don't see where improvement is necessary! Wanda was fun and pleasant to work with when I placed my orders. She was very helpful, courteous and entertaining. She offered a very comfortable and relaxed atmosphere. She's great!! One last thing, I failed to use the last $5.00 Certificate I had when I ordered my White's DFX a few months ago. Is there any possible way I can get credit for it? Robert M., Castleton VA

Happy with the equipment and service from the Kellyco Staff!
I purchased a White's Detector from your company and I am very happy with the equipment and service and I have received from the Kellyco staff. I was reading the newsletter and would like to know if you have any information on Adventurers International, also if there is any information on hunting clubs or groups in the Baton Rouge or New Orleans, LA areas. Any information you might have would be greatly appreciated. Thank you! Russell F., Baton Rouge LA

Kellyco more informative than detector company!
I called Garrett in Texas for information on the an item I purchased. The sales person at Kellyco had all the facts and more information. She was very pleasant. I buy by mail order a lot. Kellyco shipped the order and I must say, I have never received an item that fast! Gerald F., Peoria IL

If word of mouth is the best advertisement, you will have that in Oklahoma!
No improvement necessary. In fact, do not change a thing! Kellyco has an excellent staff, great prices and quick delivery! If word of mouth is the best advertisement, you will have that in Oklahoma. Robert H., Prague OK

I look forward to future dealings with Kellyco!
Please thank Nathan for me. He was extremely helpful, kind and professional. If all your sales people are like Nathan, I look forward to future dealings with Kellyco. I have already informed my friends about your company and they too will be dealing with Kellyco in the near future. Thanks again. Mike H., Strasburg, VA

This is the best web site on metal detectors!
This is the best web site on metal detectors on the internet! I was interested in purchasing a Bounty Hunter Metal Detector. Could you guys tell me which is better. The Quick Draw II or the Sharp Shooter II? I have made up my mind to buy from you guys. You have great and a great web site. Thanks. John H., Chrisman IL

I wish I would have known about Kellyco sooner!
I just wanted to vent a little. I recently bought an MXT metal detector from a local dealer. I am so upset that I didn't know about you a little sooner. I definitely would have bought it from Kellyco. I am very dissatisfied with that company I bought it from for many reasons, including the price, no tech support, and no free videos etc. Sorry for venting, thank you JW for your understanding and telling me about Kellyco.

Bob We appreciate you support!
As president of Deep Search Metal Detecting Club, I would like to thank you for the Trophy, Garage Sale catalogs and Test Team towels you provided for our 16th Annual Beach Hunt in Belmar, NJ this past Sunday. We had 80 participants, even though it rained most of the morning! One of our hunters was Robert W. whom said he was affiliated with Kellyco and gave me his Kellyco Card. This was the first time we solicited your support. Our Deep Search club member Richard W. contacted you. I am not sure whom he spoke to, but please extend our sincere Thank You and appreciation. The trophy was simply awesome! Everyone wanted to win it, but of course, we can only have one winner. I have attached a couple photos. If you have any problem viewing them, please let me know. As a long time customer, I simply would like to say, Keep up the great work! As a long time customer, I simply would like to say, Keep up the great work! I belong to another organization also, BRAVO. I recently purchased 4 Vibraprobes from Kellyco for our club archaeology work (BRAVO). We are involved in Battlefield archaeology. I attached the web sites for both clubs. We look forward to doing more business with you in the near future. We have added Kellyco Metal Detector Superstore link to our Deep Search web page www.angelfire.com/nj3/deepsearch and www.bravo_nj.tripod.com. I also want to let you know that anytime I have ever called Kellyco to check on an order, to ask questions about my machine or for any other reason, your staff has always been most helpful, courteous and knowledgeable! I hope you will pass this on to them as well. Again, our sincere thanks to everyone at Kellyco! Glen G., Belmar NJ

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